"We create software solutions with our innovative mobile and wearable devices."

Infrastructure Engineer

The Software Infrastructure team is responsible for developing and delivering secure, scalable, highly-available services that power all Jawbone technology. In addition to supporting millions of user devices streaming data into our systems in real time, we also run massive-scale expert systems used to deliver Jawbone UP’s unique insight system and power the machine learning and big data analytics used to develop Jawbone’s next generation of algorithms and devices.
Identify projects required to improve availability and reduce operational expense.
Design and implement systems to safely enable Jawbone’s continued data growth without incurring incremental operational overhead or loss of availability.
Design and implement highly available services to reduce complexity in legacy systems and enable fault isolation and improved reliability.
Design and implement adjustments to the overall network and system infrastructure of Jawbone’s cloud services to improve security, flexibility and availability of the overall system.
Diagnose and resolve performance issues in complex systems to ensure reliable user-facing performance of the overall Jawbone system.
Participate in a 24/7 on-call rotation, responsible for the stable and reliable operation of all Jawbone cloud services.
Perform postmortem analysis in response to operational incidents, analyzing system telemetry to drive continual improvement.
Required Skills:
BA/BS in Computer Science or equivalent experience
Experience operating a complex highly available system
Experience with high volume services
Experience with distributed systems
Experience in configuration management: Puppet and/or Salt Stack, Ansible
Preferred Skills:
Experience with a wide variety of Amazon AWS services (Cloudformation, EC2, RDS, S3, Route53, Redshift)
Experience with modern monitoring systems and techniques, especially Sensu
Experience with large scale data systems
Experience with compliance and encryption
Experience with environment agnostic, transportable applications and infrastructure
Experience with Cassandra


San Francisco, CA, United States
San Francisco, CA, United States
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